Privacy Policy

Last Updated: 25 July 2025

Welcome to Car Handy (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application.

We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


1. Information We Collect

To provide Car Handy’s features and improve your experience, we collect the following information:

a) Vehicle Lookup Data

  • When you search a vehicle registration plate, we retrieve MOT history and vehicle information from publicly available data sources (e.g., DVLA APIs).
  • This data is not stored unless you choose to save the vehicle.

b) User-Provided Information

When saving a vehicle to your garage or logging work, we collect:

  • Registration number
  • Vehicle nickname or notes
  • Maintenance records (descriptions, date, time)
  • Reminder settings for future work

This information is always securely stored on our servers to allow access across devices and for backup purposes.

c) Usage and Diagnostic Data

We may collect anonymous usage data and crash logs through:

  • Sentry.io – for crash reporting and error tracking
    This helps us identify issues and improve app performance.

2. How We Use Your Information

We use your data to:

  • Display vehicle MOT history and technical details
  • Save and manage your personal vehicle logbook
  • Store maintenance history and reminders
  • Send you alerts for upcoming tasks or MOTs
  • Diagnose issues and improve app functionality

We do not use your personal data for advertising or profiling.


3. Data Storage and Security

All saved data is stored securely on our servers with appropriate technical and organisational safeguards, including:

  • Encrypted transmission (HTTPS)
  • Access controls and firewalls
  • Regular security reviews

While vehicle searches are transient unless saved, all saved user data is stored on our servers to provide sync and backup capabilities.


4. Third-Party Services

We do not sell or share your personal data with third parties.

We use the following third-party services:

  • Sentry.io – for anonymised crash/error reporting
  • Cloud hosting provider – for secure storage of saved vehicles and reminders

All third-party services used by Car Handy are GDPR-compliant and operate under strict data processing agreements.


5. Your Rights

Under UK data protection laws, you have the right to:

  • Access the data we hold about you
  • Correct inaccurate or incomplete information
  • Delete your account and stored data
  • Restrict or object to certain data processing
  • Port your data to another service

To exercise these rights, please contact us at:
📧 support@carhandy.app (update if needed)


6. Data Retention

We retain your data only as long as necessary to provide the app’s features. If you delete your account or request deletion, we will remove all associated data from our systems within 30 days.


7. Children’s Privacy

Car Handy is not intended for children under 13 years of age. We do not knowingly collect data from children.


8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be communicated within the app and reflected by updating the “Last Updated” date at the top of this page.


9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, you can contact us:

📧 support@carhandy.co.uk
📍 Car Handy